Skip to main content

Billing - Update Payment Method

Learn how Admins and Billing Admins can update the payment method on file for their Crelate subscription directly in the app.

Written by Amanda Krutz

Who can use this: Admins and Billing Admins

If you are an Admin or a Billing Admin in Crelate, you can update the payment method on file for your organization directly in the app.

Update your payment method

  1. In Crelate, go to Settings.

  2. Under Subscription, select Manage Licenses.

  3. Select Update Payment Method Link.

  4. Verify your identity using the billing profile details for your organization. You will be redirected to complete this step.

  5. Once verified, follow the prompts to change the payment method on file for your Crelate billing.

Need more help?

If you have any further questions or need additional assistance with your invoices or billing in Crelate, please contact Crelate's Support Team.

Did this answer your question?