With Crelate’s Import Data Plus, customers can import new records and update existing records within their database.
Important: Updates made through Import Data Plus are permanent and cannot be undone. Please review your data carefully before proceeding.
Additional details about the safeguards and validation checks in place are outlined below.
You may run into issues when Updating Records, which will luckily get flagged as an error for easy troubleshooting.
Too many matches by identifier is a common error that occurs when multiple Candidate records in your organization share the same identifier, such as a work email address or other duplicated information.
When this happens, Crelate does not understand which Record to update. Luckily, this can be an easy fix.
Merge the Records
If duplicate Candidate records exist, we recommend merging them as a best practice to maintain clean and accurate data.
Field Mapping
You can also choose not to field-map a column from your spreadsheet. For example, if the duplicate identifier is Work Email, you may opt not to map that column to prevent this error from occurring.
Manually enter the Update
We only recommend this if you are looking to update only a few records and do not want to merge.
What's Next?