Email journaling will automatically track and log emails back and forth from your email client onto your contact records in Crelate. As long as an email is listed in Crelate you can send emails from your email provider and have that log in Crelate.

**Crelate Business customers will be able to enable this for 2 different domains.**

To enable email journaling, you'll need Google Apps for Work, GSuite basic package, or Office 365 Business Standard (or higher). If you use those providers, you can refer to the guides below to set up email journaling. For those already with email journaling set up and just looking to add 1 user (or more), we do have a guide for that as well for Office 365 customer.

  1. Office 365 Email Journaling Set Up
  2. Gsuite Email Journaling Set Up
  3. Adding a User to Email Journaling via Office 365

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