To create a contact status, you can go to Settings | Core Records | Contacts | Configure Statuses

From there you will have the ability to create different status with underlying meanings to allow you to distinguish different contact statuses.

To add a status, select a contact to pull up their record and chose the drop-down menu to the right of your screen to add in the status!

What's Next?

Consider using the same concept to create and organize Company Statuses as well!

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