A shared email connection is one that had been shared either by yourself or a colleague within Crelate. A shared connection will allow other users, not only yourself, to send from that email address. Typically, this used in cases in which an email is general such as: sales@yourdomain.com or recruiter@yourdomain.com. This will allow your team to seamlessly send from that address directly within their Crelate account.

To start, select your navigation menu and select Your Profile & Preferences

Next, you'll want to select the slide from Not Shared to Shared and then save.

When sending an email, by selecting your address in the From line, you'll now have multiple addresses with which to send from.

What's Next?

If you'd like to learn more about setting a primary email address if you do have multiple addresses, check out our guide below.

Did this answer your question?