A database export, or backup, can be requested once every 30 days as a Crelate Business customer and every 15 days on our Enterprise plan. This export includes your entire database: All records, experiences, and optionally all attachments such as resumes, documents, and profile pictures.
Once exported, the database backup can be downloaded directly from Crelate as a password protected ZIP file.
Important: Backups must be downloaded within 45 days of when they are requested.
Requesting a Database Backup
1. To start, navigate to Settings | Data Export | Request an Export.
Note: This may take several hours to complete.
When the export is done, Crelate will send you an email. This will appear similar to the below:
Return to the Database Export area, and you can Download Zip File your database in a zip file. **Please Note** a password is included in this section and is required to download your database backup.
What's Next?
Want to learn a bit more on understanding your backup? Check out our guide below!