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Pass Reasons

Understanding the pass reasons picklist option in Crelate

Written by Kyle Kroeger

This article will discuss the setup and best practices when using Crelate's Pass Reasons feature.

Enabling Pass Reasons

Within Crelate, you can see the option to select a pass reason on any stage that has been set to the type Done, negative outcome with the selected option to Prompt user for activity notes and details (see below).

Once a contact is then moved to a stage with the above criteria, you will be met with the following message

Viewing Pass Reasons

Once selected, you may view this information in the following places:

  1. Candidate's Record

  2. Job/Opportunity Record

Reporting on Pass Reasons

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