This article will discuss the setup and best practices when using Crelate's Pass Reasons feature.
Enabling Pass Reasons
Within Crelate, you can see the option to select a pass reason on any stage that has been set to the type Done, negative outcome with the selected option to Prompt user for activity notes and details (see below).
Once a contact is then moved to a stage with the above criteria, you will be met with the following message
Viewing Pass Reasons
Once selected, you may view this information in the following places:
Candidate's Record
Job/Opportunity Record
Reporting on Pass Reasons