A General Application lets candidates send you their information through your Job Portal without applying to a specific Job. This is useful for candidates who are interested in your company but do not see a Job that fits. General Applications arrive in Intake, where you can approve, reject, or block them like any other application.
Turn on General Applications
Select Settings, then Portals, then Job Portal, and then Job Portal Settings.
In the Applications section, set Require Job Submission to No.
Setting Require Job Submission to Yes removes the option, so candidates must apply to a specific Job.
What candidates see
When General Applications are turned on, your portal shows an option to submit a resume for general consideration. [Add the exact button or link text on the current portal.]
To view your portal, go to https://jobs.crelate.com/portal/YOURORGNAME, replacing YOURORGNAME with your organization’s name.
Customize the General Application
Application Form: Candidates submitting a General Application complete your Default Application Form. To change it, see Managing Application Forms.
Automatic reply email: To send candidates an email when they submit a General Application, go to Settings, Advanced, Applicant Intake Settings, and choose a template in Use this template for General Application Responses. Automatic Email Replies must be set to On.
💡 Pro Tip: Use a separate reply template for General Applications. Since the candidate did not apply to a specific Job, a general message, such as letting them know you will reach out when a fitting role opens, reads better than a Job application reply.
Review General Applications
General Applications appear in Intake. You can approve, reject, or block them as you would any other application. See Managing New Applicants Via Intake.
Key takeaway
To accept General Applications, set Require Job Submission to No under Settings, Portals, Job Portal, Job Portal Settings. Candidates can then submit a resume without choosing a Job, complete your Default Application Form, and appear in Intake for review.
What's Next?
Need more on managing new applicants and routing them based on your approval or rejection? We have you covered below!